The Wa-Con System
Using test customers, up to 50% of goods in the lower area of the shopping trolley were incorrectly registered. A system was needed that would allow the cashier assistant to check as to whether products were being smuggled out of the store (hidden out of sight on the lower area of the shopping trolley).
The system required should however not interfere with the current check-out system. Another essential criteria, the possibility to control the staff and record on video as to whether the shopping trolley was indeed being controlled. Test customers at a well known German chain discovered that a high percentage of goods were passing through the check-out without being registered.
Certus, using experience gained in their own retail outlets set about designing such a system, bearing in mind the requirements necessary.
The Wa-Con system is very simple to operate and eases the check-out personals job of controlling the shopping trolley.
- No need to stand!
- No Controlling Mirrors!
- No Numbering of Shopping Trolleys!
- No Complicated Check-Out Design Necessary!